Introduction to our Privacy Policy
This privacy policy details how we use and secure the information that we store about you. This policy applies to the information collected about you from our website in addition to the information we hold in store and online.
It is important to us that the information we hold about you is accurate, up to date and is stored safely. Our Privacy Policy is periodically reviewed, and we retain the right to update it, this policy came into force on 24/05/2018 and complies with the 2018 GDPR European Legislation.
Who are we?
We are Fife Welding Supplies, a family welding supplies business in Fife, Scotland and we act as a data collector and controller of our client’s information. Our address is:
Fife Welding Supplies LTD,
Unit 38,
Thistle Industrial Estate,
Church St,
Cowdenbeath,
KY4 8LP
What do we need?
When you complete our online contact form, we only require the following information:
– Your name, so we know who to contact
– Your email address, so we know how to contact you
– Details of your enquiry, so we can best meet your needs.
How Do We Collect Information About You?
The information we collect about you will be collected through our website’s contact form. We may also collect website statistics from you, but this data is anonymised. Please see our Cookies Policy for more information.
Uses of Personal Data
Personal data submitted to us will be used for purposes outlined in this policy. We may use your information to:
- Deal with, and respond to, your online enquiry
If you have any questions or rejections to the above uses of personal information, please contact info@fifewelding.co.uk with your query.
How long do we hold data for?
We only retain your information as long as it is required, and you have the right to request complete erasure of the data we hold about you. As a general rule, we retain data for 2 years but periodically delete data which is not required.
Sharing Information
We may be required to share personal information with statutory or regulatory authorities and organisations to comply with statutory obligations. By submitting your information to us, in written, oral or digital format, you agree to it being shared to the following bodies for the detailed purposes.
Securing Data
We take reasonable precautions to prevent your data from being accessed by anyone other than: the business owner or select employees/stakeholders. We store any information provided securely on our servers, all of which are password protected and have the relative security certifications. Any physical data we store (and this is minimal) will be appropriately secured to ensure it cannot be unlawfully accessed. Although we cannot guarantee complete security of your information, please be assured that we take suitable steps to minimise any chance of your personal data being misused.
Your Rights
This privacy policy ensures you have the relative rights, which are outlined by the GDPR regulations.
If at any point you believe the information we hold about you is incorrect you can request to see this information, and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us.
If you are not satisfied with our response or believe we are processing your data not in accordance with the law, you can file a complaint with the Information Commissioner’s Office (ICO).
If you have any questions regarding our privacy policy, please contact Katie Jamieson (Data Controller) by email at: info@fifewelding.co.uk